Privacy Policy

We are committed to being transparent about how we collect and process your personal information.

We want you to have the information you need to make informed decisions about how your Personal Data is used and processed. To support this, we use a range of methods to keep you informed about how your Personal Data is handled.
Where specific details are relevant to you, we will provide them at the appropriate time.
If you have any questions or require clarification about any legal limitations that apply, we are happy to help. You can reach us by email at: info@maturidence.com

Your personal data will only be used for the purposes set out in this Policy.

We process your personal data to provide the website and connect you with third-party trading platforms (the "Services"), to improve the site, protect our rights and interests, maintain and deliver the Services, meet regulatory and legal obligations, and carry out administrative and business activities in support of the Services.
We also process your personal data to better understand your preferences and needs.

To exercise your rights in relation to your Personal Data, you have access to a range of important tools.

To exercise your rights, please contact us at any time. You may request access to your personal data, ask us to correct or delete it, restrict or stop its processing, or transfer it to you or a third party. We will handle your request promptly.

Protect Your Personal Data:

While we cannot guarantee the absolute security of your personal data, we are committed to employing a range of methods and techniques to keep it protected.
Our Privacy and Security Policy is complete.

1. The Scope?

This policy describes the personal data the Company collects about natural individuals, how it is processed, shared with third parties, and secured.
This policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified directly, or through a combination of additional information the Company holds or can access.
"Processing" refers to any operation involving the use or collection of personal data, including its organisation, structuring, and storage.
Our services are intended for general audiences and are not directed at anyone under the age of 18. We do not knowingly collect information from individuals under 18 or permit them to use our services. Where we become aware that such information has been collected, we will delete it promptly.

2. What Personal Data Do We Hold About You?

When you access our services, channels, or website, we collect personal data. This may happen directly, when we request it from you, or indirectly, through analysis of how you use our services and channels, or via information received from our third-party partners.

You are not required to provide personal information to the company. However, withholding such information may prevent us from delivering our Services or granting you access to the website.

You are not obliged to provide us with any personal data. However, choosing not to do so may prevent us from delivering our Services or granting you access to the website.

4. What Personal Data Do We Collect? When you visit our website, we collect the following personal data:

This includes technical data about your online activity, such as your IP address, access dates and times, language settings, browser type, software crash logs, and device information. This data is not personal and cannot be used to identify you.
Personal Data we receive from you: any personal data you voluntarily provide when connecting to a third-party online trading platform through us.
Personal information provided to third-party platforms to facilitate trading: this includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing Personal Data

6. Transfer of Personal Data to Third Parties We may share your personal data with third parties in the following circumstances: Service Providers: We work with trusted third-party service providers who process personal data on our behalf to support the delivery of our services. These providers are contractually required to handle your data securely and only for the purposes we specify. Legal and Regulatory Obligations: We may disclose personal data to competent authorities, regulators, or law enforcement bodies where required by applicable law or regulation. Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the relevant third party as part of that transaction. We will notify you of any such transfer where required. Third-Party Partners: Where you have given your consent, or where we have a legitimate interest in doing so, we may share your personal data with selected third-party partners for purposes consistent with this policy. All third parties with whom we share personal data are required to maintain appropriate technical and organisational measures to protect it. We do not sell your personal data to third parties. Where personal data is transferred outside the United Kingdom, we ensure that appropriate safeguards are in place to protect it in accordance with applicable data protection requirements.

We may also share Personal Data with third-party companies that provide services to us, such as hosting and storage providers, IP address processing, and user experience analysis.
At your request, we may transfer specific Personal Data about you to third-party trading platforms. In such cases, your Personal Data will be shared with those platforms and will be subject to their respective privacy policies. Your Personal Data may be shared with more than one trading platform.
We may share Personal Data with related entities or business partners where doing so supports the development and improvement of our products and services.
Where necessary to protect the rights or assets of third parties, we may disclose Personal Data to regulatory, local, or other competent authorities.
We may also share Personal Data with prospective investors, buyers, or lenders — whether in relation to the Company or any other entity within the group — in connection with a transaction, including the transfer or sale of assets, or as part of any merger, restructuring, consolidation, or insolvency proceedings involving the Company or any group entity.

7. Cookies and Third-Party Services We use cookies and third-party services on our website. Some of these are essential for the site to function; others help us analyse usage, improve performance, or deliver relevant content. Third-party services may set their own cookies and collect data in accordance with their own privacy policies. We do not control how third parties use the data they collect through these services. By continuing to use our website, you consent to the use of cookies and third-party services as described in this policy. You can manage or withdraw your consent at any time through your browser settings or our cookie preference centre.

We may work with third parties, such as advertising providers and analytics companies, who may also place cookies or use similar technologies on our website.
Cookies are small text files placed on your device when you visit the website. They are used to gather information about your preferences and browsing habits, maintain your settings, and tailor the products and services presented to you. Cookies are also used for statistical and analytics purposes.
Some cookies we use are session cookies — temporary files downloaded to your device that expire when you close your browser. Others are persistent cookies, which remain on your device after your browser is closed. Persistent cookies help the website recognise you as a returning user and enable a smoother return experience.

Types of Cookies:

We may use them according to their intended purpose.

ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of Your Personal Data

We will retain your personal data for as long as necessary to fulfil the purposes described in this Policy, or for longer periods where permitted by applicable law, regulation, or order.
Your information will be shared with third-party trading platforms for a period of 12 months. Where you consent to continued sharing, we will extend this for a further 12 months.
We regularly review the personal data we hold to confirm it is no longer required.

9. Transfers of Personal Data to a Third Country or International Organisation

10. Security of Personal Data We are committed to protecting your personal data and have put in place appropriate technical and organisational measures to safeguard it against unauthorised access, loss, or disclosure. We regularly review and update these measures to ensure they remain effective. While we take every reasonable precaution, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security, but we will notify you and any applicable regulatory authority of a breach where we are legally required to do so. Access to your personal data is restricted to employees, contractors, and third parties who need it to perform their functions. All such individuals are bound by confidentiality obligations and will only process your personal data on our instructions. We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including meeting any legal, regulatory, accounting, or reporting requirements. When personal data is no longer required, it is securely deleted or anonymised. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately.

We have implemented appropriate organisational and technical measures to protect Personal Data, including against accidental or unlawful destruction, loss, or alteration. We cannot guarantee that the security of your Personal Data will be maintained without error, nor can we accept liability for any indirect, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, disclosures resulting from transmission errors, unauthorised third-party access, or other causes beyond our control.
Where legal or other obligations beyond our control require it, we may need to disclose Personal Data to third parties, such as public authorities. We have no control over the security measures applied to your Personal Data by such third parties.
No method of transmitting Personal Data over the internet is entirely secure. We cannot guarantee the security of Personal Data you transmit to us online.

11. Hyperlinks to Third-Party Websites

Our website contains links to third-party websites and applications. These are not operated or supervised by the Company, and we are not responsible for how they collect or process personal data. This Policy does not apply to any actions taken through such sites or applications.
Before accessing or using any linked third-party site or application, we recommend reading their privacy policy carefully. We also advise caution when deciding whether to share any personal data with them.

12. Modifications to this Policy We may update this Policy from time to time. When we do, we will revise the date at the top of this page. Where changes are material, we will notify you by email or through a prominent notice on our website prior to the change taking effect. Your continued use of our services after any update constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed of how we protect your information.

Before accessing or using any third-party websites or apps, we recommend reading their privacy policies. You should also consider carefully what personal data you share with them.

13. Your rights with respect to your personal information

You have the right to request that we verify the accuracy of Personal Data held about you, correct any inaccuracies, and delete any Personal Data we are not required to retain. You may also restrict the scope of processing of your Personal Data.
If you are a resident of the EEA, please refer to this page:
These rights apply to the Personal Data you provide to us. To exercise any of these rights, please contact us by email at the address below.
Access rights
The Company can verify whether your Personal Data is being processed. If it is, you may access that Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for additional copies. Data will be provided electronically upon request.
The right to access Personal Data must not conflict with the rights and freedoms of others. If a request would be detrimental to another person's rights or freedoms, the Company may decline or limit its response.
Right to rectification
The Company will correct inaccurate Personal Data upon request. You may also request that incomplete Personal Data be completed, taking into account the purpose for which it is processed.
Right to erasure
This right applies where: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object to processing based on legitimate interests pursued by us or a third party; (e) the Personal Data has been unlawfully processed; or (f) the Personal Data must be erased to comply with a legal obligation.
This right does not apply where processing is necessary: (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.
Restriction of processing
If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing.
Where processing is restricted, Personal Data may only be stored unless you provide consent, or where necessary to establish, exercise, or defend legal claims, to protect the rights of another individual, or where there is a substantial public interest within the European Union or a Member State.
Right to data portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are party, you have the right to receive the Personal Data you have provided to the Company in a structured format.
You may request that your Personal Data be transferred directly from the Company to another controller where technically feasible. Exercising this right does not affect your right to erasure. The right to data portability must not adversely affect the rights or freedoms of others.
Right to object
You have the right at any time to object to the processing of Personal Data concerning you where it is based on legitimate interests pursued by the Company or a third party, including profiling based on those interests. Where we cannot demonstrate compelling legitimate grounds for processing that override your rights, freedoms, or interests, or where processing is not necessary for the establishment, exercise, or defence of legal claims, we will cease processing.
Regarding direct marketing, you have the right at any time to object to the processing of Personal Data concerning you for that purpose.
Right to withdraw consent
You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.
You have the right to lodge a complaint with the relevant supervisory authority.
You may lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
European Union and Member State law may limit the rights described in this section 13 in relation to Personal Data concerning you.
We will respond to requests submitted under your rights in section 13 within one month of receipt. Where necessary, and depending on the complexity or volume of requests, this period may be extended by up to two months. We will notify you of any extension, together with the reasons for it, within one month of receiving your request.
Subject to the provisions of section 13, information provided in response to requests made under your rights in section 13 will be provided free of charge. Where requests are manifestly unfounded or excessive, in particular where they are repetitive, we may charge a reasonable administrative fee or decline to act.
Where we have reasonable doubts as to the identity of the person making a request, the Company may ask for additional information to confirm that identity.